August 4, 2020 · West Coast Media Solutions Inc. · 11 min read
Discovery, crawling, rendering, indexing, then ranking. A page that is not indexed cannot rank at all, and checking which step failed takes minutes in Search Console.
The five steps
Worth understanding because the remedies differ entirely depending on which one failed.
Discovery. Finding out the page exists, usually through a link or a sitemap.
Crawling. Fetching it, which requires the server to respond and the rules to permit it.
Rendering. Running any scripts to see what the page actually shows.
Indexing. Deciding the page is worth storing, and storing what it says.
Ranking. Choosing where it appears for a given search.
Almost all advice is about the fifth. Most small site problems are in the first four.
Discovery
A page nobody links to and no sitemap mentions may never be found at all.
The common cases: a page added but never linked from the navigation, a new site with no inbound links anywhere, and a page reachable only through a form or a search box.
The remedies are ordinary: link to it from somewhere on your own site, include it in a sitemap, and submit the sitemap in Search Console.
For a brand new site with no links from anywhere, discovery can take days to weeks, and there is nothing wrong that time will not fix.
Crawling
Where a surprising number of small sites block themselves.
A robots file left over from a staging site, disallowing everything, is the classic. It is a two-line file and it makes an entire site invisible.
Password protection or an under-construction setting that was never removed.
A server returning errors intermittently, or so slowly that crawling is reduced.
And a hosting setup that blocks automated requests, which occasionally catches search engines along with unwanted traffic.
All of those are checkable in minutes and all of them produce total invisibility, which people usually attribute to competition.
Rendering
The step most people do not know exists, and the one that catches modern sites.
If a page's content is assembled by scripts after loading, a search engine has to run those scripts to see anything.
That happens and it is slower and less reliable than reading plain content, and it occasionally fails.
The result is a page that looks full to a visitor and close to empty to a search engine.
Which is why content that matters should be in the page rather than assembled afterwards, and why a site built entirely as an application has a disadvantage a plain one does not.
Indexing
Being crawled does not mean being kept.
A page can be fetched and then not indexed, and Search Console will say so in exactly those terms.
Common reasons: the page duplicates another, it is very thin, it is marked with an instruction not to index, or it points elsewhere with a canonical tag.
The instruction-not-to-index case is worth checking first, because it is frequently left over from development and it is invisible in a browser.
A page carrying it will never rank for anything, no matter how good it is, and no amount of optimisation will change that.
A worked example
A business whose new site had been live for five months and appeared for nothing at all.
Two rounds of paid search work had produced no change, which is unsurprising in hindsight.
The robots file, copied from the development server, disallowed everything.
Removing two lines and requesting indexing produced results within about a fortnight.
Nobody had checked, because everybody had assumed the problem was ranking, and ranking work does not reveal a crawling problem.
The whole diagnosis took under ten minutes once somebody looked at the right thing.
Checking which step failed
Search for your exact address with the site prefix to see what is indexed.
Open Search Console and look at the coverage report.
Use the URL inspection tool on a page that should rank.
Read what it says about crawling, indexing and any blocks.
Check the robots file by visiting it directly.
View the rendered page in the inspection tool to see what was seen.
That sequence identifies the failing step in most cases, and it requires no expertise beyond reading what the tool reports.
The counter-case
Where the problem genuinely is ranking.
A page indexed, appearing for its own title, and simply not competitive for the searches you want. That is a content and authority question rather than a technical one.
A competitive term where established sites hold the positions and the realistic target is a narrower search.
And a new site, correctly indexed, which needs time and links rather than fixes.
Establishing that you are in this situation rather than one of the earlier ones is the point of the checks above, and it prevents spending money on the wrong problem.
Sitemaps and what they do
Worth being clear, because they are frequently over-credited.
A sitemap helps discovery. It lists your pages and tells a search engine they exist.
It does not cause indexing, does not improve ranking, and does not override an instruction not to index.
Which means submitting one is worth doing, takes minutes, and will not fix a site that is blocked or thin.
It is most valuable for large sites, new sites, and pages that are poorly linked internally, and close to irrelevant for a well-linked five-page site.
How long each step takes
Useful for judging whether something is broken or simply not finished.
Discovery of a new page on an established site is usually days. On a brand new site with no links, it can be weeks.
Crawling after discovery is typically quick, and requesting it in Search Console shortens it further.
Indexing can follow within days or take considerably longer, and a page may sit crawled-but-not-indexed for weeks before a decision settles.
Ranking movement after a change is the slowest of all, typically weeks to months.
Which means patience is genuinely part of the diagnosis. A page missing after three days is normal; the same page missing after two months with no explanation in Search Console is a problem worth investigating.
What to take from this
When a site is invisible, establish which step failed before doing anything else.
The remedies for discovery, crawling, rendering, indexing and ranking share almost nothing, and applying the wrong one produces months of effort and no change.
Ten minutes in Search Console answers the question, and it is free.
Discovery, crawling, rendering, indexing, then ranking. Most advice addresses the fifth; most small site problems are in the first four.
What blocks crawling most often?
A robots file copied from a staging server that disallows everything. It is two lines and makes an entire site invisible.
What is rendering?
Running scripts to see what a page shows. If content is assembled after loading, it may look full to a visitor and close to empty to a search engine.
Can a page be crawled and not indexed?
Yes, and Search Console says so in those terms. Usually duplication, thinness, a no-index instruction, or a canonical tag pointing elsewhere.
How do I check which step failed?
Search Console's coverage report and URL inspection tool, plus visiting your robots file directly. Ten minutes and no expertise required.
Do sitemaps improve ranking?
No. They help discovery only. They do not cause indexing, improve position, or override a no-index instruction.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Site appearing for nothing at all?
Check whether it is indexed before assuming it is a ranking problem. The two have completely different remedies.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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4. Intellectual Property Rights
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This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
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9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
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12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada