July 27, 2023 · West Coast Media Solutions Inc. · 11 min read
Stop when you have posted consistently for eighteen months with no enquiries traceable to it. Then move the hours somewhere with a known return, rather than simply doing less.
The condition for stopping
Not a bad month, not a discouraging quarter, and not a week where nothing got any response.
Eighteen months of genuinely consistent posting, with the enquiry sources recorded, and nothing traceable to any of it.
That is evidence rather than frustration, and it is the only basis on which this decision should be made.
Most businesses considering stopping have not posted consistently for eighteen months and are considering it for a different reason.
What has to be true first
Consistent posting, not sporadic.
Eighteen months at least.
Enquiry sources recorded.
Branded searches checked and flat.
Local audience confirmed or absent.
The third is the one that makes this decidable. Without a record of how people found you, stopping is a guess, and the platform may have been doing the recognition work that search got credited for.
Stopping is not the decision
Which is the point most of these conversations miss.
The decision is what the hours go to instead, and stopping without answering that is simply doing less marketing.
Four hours a month is forty-eight hours a year, which is a substantial amount of a small business's available effort.
Spent on review requests, on referral relationships, on the pages your site does not have, or on replying faster, it has a known and measurable return.
So the honest framing is a reallocation rather than a withdrawal, and it should be written down as one.
A business that stops and does nothing with the time has made a decision it will regret and cannot measure.
A worked example
A business posted weekly for two years with the enquiry source recorded on every enquiry.
Out of about two hundred and forty enquiries, three mentioned the platform, and their branded searches were flat throughout.
They stopped, parked the profiles properly, and put the four hours a month into asking every customer for a review and contacting past customers annually.
Reviews went from nineteen to over seventy in eighteen months, and the local listing moved up accordingly.
Enquiries rose, from a channel that was measurable and within their control.
The two years of posting had not been wasted, since it produced the evidence that made the decision possible.
Do not stop everything at once
Since the evidence for each channel is separate.
Park one, wait a quarter, and look at whether the total enquiry count moved.
That gives you actual evidence about the contribution of each rather than a single large change you cannot interpret.
It also limits the damage if one turns out to have been quietly working.
Most businesses find the first one costs nothing and become considerably more confident about the second.
Park properly rather than abandoning
Which is the difference between a clean stop and a visible decline.
Update the description, fix the link, pin a post with your contact details, and leave the account open.
Keep the local listing active regardless of any of this, since it is not a social platform and produces most of the enquiries for a local trade.
Watch for messages for six months at least, since people will send them regardless of what the profile says.
An unanswered message from somebody who wanted to hire you is the one genuine cost of doing this badly.
A dormant profile handled properly costs nothing and keeps working quietly in the background.
It also means resuming later is a decision rather than a rebuild, which is worth preserving even where you expect never to use it.
Say nothing publicly
Which is the same advice as leaving any one platform.
Nobody needs a post explaining that you have decided social media is not producing results.
Where a customer or a supplier asks, a sentence saying you concentrate on the website and word of mouth is complete and unremarkable.
Plenty of excellent businesses have no social presence and nobody thinks about it.
The absence is far less visible than it feels from the inside.
Set a date to reconsider
So that this is a decision rather than a permanent position.
Two years out, look again at whether anything has changed: your customers, the platforms, or your own capacity.
A business that stopped in 2023 and never revisited it has made a permanent decision on the evidence of one period.
Write the reasons down now, so the review starts from what you actually concluded.
Most such reviews confirm the decision, which is itself worth knowing rather than assuming.
A decision revisited and upheld is considerably more comfortable to hold than one nobody has looked at since.
Reducing is available before stopping
Worth naming, since the choice is presented as all or nothing and rarely is.
Going from weekly to monthly cuts the cost by three quarters and keeps the profile alive, current, and findable.
For a business whose evidence is ambiguous rather than clear, that is the honest middle position and it can be held indefinitely.
A monthly post also keeps the option open, since resuming from a live account is trivial and rebuilding from a dormant one is not.
Try that for a year before stopping entirely, particularly where the hours are the problem rather than the results.
The counter-case
The evidence is harder to read than it looks.
Recognition built over years is genuinely difficult to attribute, and a business may be benefiting in ways that no record captures.
Some trades also find their customers expect a presence and judge its absence, particularly where competitors are visible.
And stopping is far easier to do than to undo, since an audience rebuilt from nothing takes years rather than months.
Require eighteen months of consistent posting with recorded sources, park one channel at a time, and write down where the hours go instead.
The decision
Check you posted consistently for eighteen months.
Check the enquiry sources were recorded.
Check branded searches are flat.
Park one channel.
Wait a quarter.
Write down where the hours go.
Set a two-year review.
Step six is the one that makes stopping worthwhile, since forty-eight hours a year moved to review requests has a measurable return and forty-eight hours reclaimed has none.
After eighteen months of genuinely consistent posting with enquiry sources recorded and nothing traceable to any of it. That is evidence rather than frustration.
What has to be true first?
Consistent posting for at least eighteen months, enquiry sources recorded, branded searches checked and flat, and the local audience confirmed or absent.
What is the actual decision?
What the hours go to instead. Stopping without answering that is simply doing less marketing, and four hours a month is forty-eight hours a year.
Should I stop everything at once?
No. Park one, wait a quarter, and see whether the total enquiry count moved. That gives evidence about each rather than one change you cannot interpret.
Should I announce it?
No. A sentence to anybody who asks saying you concentrate on the website and word of mouth is complete. The absence is far less visible than it feels.
Is it permanent?
It should not be. Set a two-year review and write down your reasons now, so it starts from what you actually concluded rather than from scratch.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Posted for two years with nothing to show?
Check whether you recorded how enquiries found you. Without that, stopping is a guess.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
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The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
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Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada