March 24, 2021 · West Coast Media Solutions Inc. · 12 min read
Give every image, advert, embed, and late-arriving element a reserved space before it loads, by setting dimensions or an aspect ratio. The page then builds into a shape that was already correct.
Everybody has experienced this
You open a page, start reading, and the text jumps down because an image appeared above it.
Or you reach for a link and the page moves in the instant between deciding and tapping, so you land on something else and have to go back.
It is one of the most irritating things a website does, and it is almost entirely avoidable.
It is also one of the three things Google now measures, which has given it attention it never previously received.
Why it happens
The browser draws the page as things arrive rather than waiting for everything.
That is the correct behaviour and it is why you see text before images.
The problem comes when something arrives that the browser had not allowed room for. An image with no stated dimensions occupies no space until it loads, at which point it appears and pushes everything below it down.
The browser is not at fault. It was never told how much room to leave.
The usual causes
Images without width and height set on them.
Adverts and embeds in a container with no fixed size.
Web fonts that reflow text when they swap in.
Banners and notices inserted at the top after loading.
Content added by scripts, such as reviews or feeds.
Anything appearing above what the visitor is reading.
The last is the key distinction. Something appearing below the visible area shifts nothing anybody can see, and costs nothing.
Reserve the space
The fix for images is old, simple, and was widely abandoned.
Setting width and height attributes on an image lets the browser calculate the proportion and hold that space open before the file arrives.
This fell out of practice when responsive design arrived, because fixed dimensions seemed to conflict with images that scale. Modern browsers resolved that: the attributes are used to work out the ratio, and the styling still controls the displayed size.
So the correct approach is both. Set the attributes on every image, and let your stylesheet size it.
On a template-driven site this is often a matter of correcting the template once rather than editing individual pages.
Anything in a box needs a box
The same principle applies to everything that loads late.
An embedded map, a video player, a review widget, or an advert should sit in a container with a defined height or aspect ratio, so the space exists before the content does.
The container may briefly be empty, which looks like a placeholder and is entirely acceptable.
What is not acceptable is the alternative, where the surrounding page rearranges itself around something that appeared without warning.
Where the height genuinely varies, reserve a sensible minimum. Shifting from a reserved two hundred pixels to a needed two hundred and forty is a small movement rather than a jump from nothing.
The cookie banner problem
Worth naming because it is nearly universal and rarely considered.
A consent notice loaded by a script and inserted at the top of the page pushes the entire document down at the moment it appears.
The visitor has usually begun reading by then, so the shift is maximally disruptive.
Two fixes work. Overlay the notice rather than inserting it into the flow, so nothing moves. Or reserve its space in the initial layout so it fills a gap that was already there.
The same applies to promotional bars, delivery notices, and anything else inserted above the content after the fact.
A worked example
A local news site had a stability score in the poor range and could not identify why, since their images were sized correctly.
Watching a slowed-down recording of the page loading showed three separate movements.
A cookie notice inserting itself at the top after about a second. An advert slot expanding from nothing to a large block partway down. And the headline reflowing when the web font arrived, because the fallback was a different width.
They overlaid the cookie notice, gave the advert slot a fixed minimum height, and chose a fallback font with similar metrics to the web font.
The score moved into the good range within the usual reporting delay.
More usefully, complaints about tapping the wrong article stopped, which nobody had connected to a performance measurement.
Watching it happen
The most effective diagnostic, and it needs no tools.
Record your screen while loading the page on a throttled connection, then play it back at reduced speed.
Every shift becomes obvious, in order, and you can see exactly what arrived and what moved.
Browser auditing tools will also identify the specific elements contributing most to the shift, which is faster if the cause is not visually obvious.
Do this on mobile rather than desktop, since narrow layouts stack vertically and a single unreserved image pushes everything below it rather than sitting beside it.
Fonts and the invisible reflow
The subtlest cause and the one people miss after fixing everything else.
Showing text in a fallback font and swapping to a web font when it arrives is good practice and prevents invisible text.
But if the fallback has different proportions, the swap reflows every line, and a headline that occupied two lines may suddenly occupy three, moving everything beneath it.
The remedy is choosing a fallback with similar metrics, and adjusting its size and spacing so the two occupy near-identical space. It is a small piece of work and it removes a shift that is otherwise very hard to attribute.
The counter-case
Not all movement is a fault, and treating every shift as one leads to strange decisions.
Movement a visitor caused is expected: an accordion opening, a menu expanding, a form revealing a field after a selection. Those are responses to an action and nobody is surprised by them.
The measurement reflects this and does not count shifts that follow a user interaction closely.
There is also a limit worth respecting. Reserving space for something that frequently does not appear leaves a permanent gap, which is a real cost paid on every visit to avoid an occasional shift.
The question is whether the movement was unexpected and whether it happened while somebody was reading or reaching.
The fix
Set width and height on every image, and keep the styling.
Give embeds and adverts a container with a fixed ratio.
Overlay the cookie notice instead of inserting it.
Reserve space for anything a script adds above content.
Match your fallback font's metrics to the web font.
Record the load on mobile and watch it slowly.
The first item alone resolves the majority of cases on an ordinary business site.
Because something arrived that the browser had not reserved room for. An image with no stated dimensions takes no space until it loads, then appears and pushes everything down.
How do I stop images causing shifts?
Set width and height attributes on every image. The browser uses them to work out the proportion and hold the space, while your stylesheet still controls the displayed size.
What about adverts, maps, and embeds?
Put them in a container with a defined height or aspect ratio, so the space exists before the content does. A briefly empty box is fine; a rearranging page is not.
Why does my cookie banner cause a shift?
Because a script inserts it at the top after the page has drawn, pushing everything down while somebody is reading. Overlay it instead, or reserve its space in the initial layout.
Can fonts cause layout shifts?
Yes. If the fallback has different proportions, swapping to the web font reflows every line. Choose a fallback with similar metrics and adjust its spacing to match.
Does all movement count against me?
No. Shifts closely following a user interaction, like opening an accordion or a menu, are expected and not counted. The problem is unexpected movement while somebody is reading.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Tapping the wrong thing on your own site?
Record the page loading on a throttled phone and play it back slowly. Every shift becomes obvious.
West Coast Media Solutions Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any subdomains, and any related services, applications, or tools where this policy is referenced.
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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes acceptance of the revised policy.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Cookie Policy
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply reporting information to website operators. Cookies are stored in your browser and allow the website or a third-party service to recognize you and make your next visit easier.
2. How We Use Cookies
West Coast Media Solutions Inc. uses cookies for several purposes: to ensure the proper functioning and security of our website; to remember your preferences and settings; to understand how visitors navigate and interact with our pages; to analyze website traffic and measure the effectiveness of our content; and to deliver relevant information based on your browsing history and interests.
3. Types of Cookies We Use
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7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your activity tracked. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT signals. However, you can control tracking through the cookie management options described above.
8. Consent
By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website. For users in jurisdictions that require explicit consent (such as the EU/EEA), we will present a cookie consent mechanism before non-essential cookies are placed.
9. Impact on Website Functionality
If you choose to disable cookies, some features of our website may not function as intended. This could include the inability to log in, loss of personalization, reduced analytics capabilities, and degraded overall experience. Essential cookies cannot be disabled as they are required for the basic operation of the website.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or cookie practices. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed about our use of cookies.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
3. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Conduct
When using this Website, you agree not to use the Website for any unlawful purpose; attempt to gain unauthorized access to any portion of the Website or any systems connected to it; interfere with or disrupt the operation of the Website; use automated means to access or copy content without our express written consent; collect personal information of other users; impersonate any person or entity; or engage in any activity that could damage or impair the Website.
6. Submissions and Contact Forms
Any information or materials you submit through the Website's contact forms, email, or other communication channels shall be treated as non-confidential and non-proprietary unless otherwise specified in a separate written agreement. By submitting any such information, you grant the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute such content for any lawful business purpose.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
8. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
10. Indemnification
You agree to defend, indemnify, and hold harmless West Coast Media Solutions Inc., its directors, officers, employees, agents, successors, and assigns from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Website, your violation of these Terms, or your violation of any third-party right.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action arising from these Terms shall be instituted exclusively in the courts of British Columbia, Canada. You irrevocably waive any objections to jurisdiction and venue in such courts.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
5. Copyright and Intellectual Property
The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
6. Trademark Notice
All trademarks, service marks, trade names, logos, and product names appearing on this website are the property of their respective owners. West Coast Media Solutions Inc. and the WCMS logo are trademarks of West Coast Media Solutions Inc. Reference to any products, services, or information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by the company.
7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
11. Severability
If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada