January 6, 2023 · West Coast Media Solutions Inc. · 12 min read
Keep it if it earns the space, make it shorter on scroll, and check what proportion of a phone screen it occupies before deciding.
What it costs
A sticky header stays visible while somebody scrolls, which is the point of it.
On a phone that means a permanent band across the top, typically between a tenth and a fifth of the visible area.
The visible area is already reduced by the browser's own bars, so the content window can end up considerably smaller than the screen.
That cost is paid on every page, by every visitor, for the entire visit.
What it buys
Which is worth stating fairly, since it does buy something.
Navigation available without scrolling back up, which matters on long pages.
A phone number or an enquiry button permanently within reach, which is the strongest argument for it on a small business site.
And a constant reminder of whose site this is, which matters less than people assume.
The middle one is the case that justifies the space, and it justifies a much smaller header than most sites use.
The version that works on a phone
One line tall, not two.
A small logo, not a full-width one.
One action, usually a phone number.
A menu button, not a menu.
Shorter after scrolling begins.
The last is the technique worth knowing. A header can be full height at the top of the page and shrink to a compact bar once somebody scrolls, which gives the full presentation on arrival and the small footprint thereafter.
Measure yours
Since this is a question with a number rather than an opinion.
Open your site on a phone, take a screenshot mid-page, and estimate what proportion of it the header occupies.
Anything above about fifteen per cent is worth reducing.
Anything above a quarter is taking more than it can possibly return.
Do the same at the top of the page and after scrolling, since some headers grow rather than shrink.
That measurement usually ends the discussion, because the figure is higher than anybody expects.
A worked example
A business had a sticky header containing a logo, a tagline, a full menu, and a search box.
On a phone it occupied about a third of the visible area on every page.
They reduced it to a small logo, a phone number, and a menu button, on one line, shrinking further after the first scroll.
It went from about a third of the screen to under a tenth.
Calls from the site increased, which they attributed to the number now being visible rather than buried in a menu.
The search box, which had been in the header for years, turned out to have been used by almost nobody.
Anchors and hidden headings
The technical failure that a sticky header causes and nobody connects to it.
When somebody follows a link to a section within a page, the browser scrolls that section to the top of the window, which is underneath the sticky header.
So the heading they were sent to is hidden and the page appears to have jumped to the wrong place.
The same happens with keyboard navigation and with the browser's own find function.
This is fixed with a scroll offset in the stylesheet, which is a small change and is frequently missing.
Test it by clicking any in-page link on your site and checking whether the heading is visible afterwards.
Keyboard and screen reader effects
Worth checking, since a sticky element interferes with both.
Somebody tabbing through a page can have the focused element land behind the header, so they cannot see what is selected.
A skip link, which exists so keyboard users can jump past the navigation, is undermined if the navigation is permanently present anyway.
And a header that traps focus, so tabbing cannot escape it, is a genuine barrier rather than an annoyance.
Tab through your own site for thirty seconds and watch where the focus indicator goes.
Consider not sticking it at all
Since the alternative is rarely considered.
A header that scrolls away normally returns the full screen to the content, which is what people came for.
Where navigation matters on a long page, a small button that appears after scrolling and returns to the top is far cheaper in space.
Where the phone number matters, it can also sit at the foot of every section rather than permanently at the top.
Try it for a fortnight and compare, since this is easy to reverse and the assumption that sticky is better is rarely tested.
The bottom bar is the other option
Worth considering, since it costs the same space and reaches better.
A compact bar fixed to the bottom of a phone screen puts the phone number and enquiry button where the thumb already is, rather than at the top where it has to stretch.
It also leaves the top of the content visible, which is where the heading and the opening line sit.
Keep it to one line with two actions at most, and make sure it does not cover the last line of the page or sit over a form field.
For a trade whose main aim is a telephone call, this converts better than the same elements at the top and is worth a fortnight's trial.
The counter-case
Sticky headers are popular for reasons.
On a long page, having navigation available without scrolling genuinely helps, and on a shop it keeps the basket reachable.
A permanently visible phone number is a real conversion benefit for a trade, and that alone can justify the space.
And on a desktop the cost is small, since the screen is large and the header is a smaller proportion of it.
Measure the proportion on a phone, reduce it to one line, shrink it after scrolling, and fix the anchor offset.
What to check
Screenshot mid-page on a phone.
Estimate the proportion it occupies.
Reduce it to one line.
Keep the phone number, drop the rest.
Shrink it after the first scroll.
Test an in-page link for a hidden heading.
Tab through and watch the focus.
Step six catches a fault present on a large share of sites with sticky headers, and it is one line of stylesheet to fix.
A permanent band across the top of a phone screen, typically a tenth to a fifth of the visible area, paid on every page by every visitor for the whole visit.
What does it buy?
Navigation without scrolling back up, and a phone number or enquiry button permanently within reach. The second is the case that justifies the space.
How do I know if mine is too big?
Screenshot mid-page on a phone and estimate the proportion. Above about fifteen per cent is worth reducing; above a quarter is taking more than it can return.
What is the technique worth knowing?
Making it full height at the top of the page and shrinking to a compact bar once somebody scrolls, which gives full presentation on arrival and a small footprint after.
What breaks with a sticky header?
In-page links. The browser scrolls the target to the top of the window, underneath the header, so the heading is hidden and the page appears to jump wrongly.
Does it affect keyboard users?
Yes. A focused element can land behind the header so they cannot see what is selected, and a header that traps focus is a genuine barrier.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Sticky header on your site?
Click an in-page link and see whether the heading it lands on is hidden underneath. That fault is very common.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
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The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
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Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
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West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
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West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
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To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
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If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada