August 26, 2022 · West Coast Media Solutions Inc. · 12 min read
Ask who the page was made for. Pages built to rank share visible features: no specifics, no limits, uniform coverage, and an answer that never quite arrives.
The distinction that was drawn
Yesterday's update is framed around whether content was made primarily for search engines or primarily for people.
That sounds like a question about intention, which is unknowable, and in practice it leaves marks that anybody can see.
A page written to answer somebody contains things only a person answering somebody would include.
A page written to occupy a position contains what such a page needs and nothing else, and the absences are the tell.
What is missing from a page built to rank
Specific figures of any kind.
Anything the writer could get wrong.
Limits, exceptions, or cases where it does not apply.
A recommendation against something.
Anybody's name.
A reason this business is the one saying it.
The third is the most reliable. Real knowledge comes with boundaries, and a page that applies uniformly to every reader was not written by anybody who has met the variety.
Uniform coverage is the signature
The structural version of the same thing.
A page built to rank covers every subtopic to roughly the same depth, because coverage was the objective.
A page written by somebody who does the work is uneven: three paragraphs on the thing that actually causes problems, one sentence on the thing that never matters.
That unevenness is a feature and it is the first thing an optimisation process removes.
Where a page gives equal weight to eight considerations, the writer had no basis for ranking them, which means they were working from other pages rather than from experience.
Look at your own pages and ask which section is longest, and whether it is longest because it matters most.
The answer that never arrives
The reader-facing consequence, and the one that costs enquiries.
These pages establish the question, explain that the answer depends, list the factors, and close by inviting contact.
They are complete by any structural measure and contain no answer, which is exactly what the update describes as promising something not delivered.
A reader arriving with a question leaves without one, which is visible in the figures as high traffic and very short visits.
That combination is the closest thing to a mechanical test available, and it costs nothing to look at.
A worked example
A business had thirty-one pages, of which eleven were written by the owner and twenty by a supplier.
Read side by side, the difference was obvious without knowing which was which.
The owner's pages had prices, durations, a case where the usual approach was wrong, and one that recommended not doing the work at all in certain circumstances.
The supplier's pages had none of those, covered every angle evenly, and each closed by suggesting the reader get in touch for advice tailored to their situation.
All eleven of the owner's pages produced enquiries. Three of the twenty did.
That distribution had been visible in the figures for two years and nobody had put the two sets side by side.
The test to apply
Three questions per page, which takes a minute.
Could a competitor publish this page with only the business name changed.
Does it contain anything the writer could be wrong about.
Does a reader with the question leave with the answer.
A page failing all three was made for search engines regardless of anybody's intention when writing it.
A page failing one is worth improving. A page failing three is worth removing or rewriting entirely.
Fixing rather than removing
Since these pages sometimes cover subjects worth covering.
Add the figures, which exist in your records.
Add the limits: when this does not apply, when it is the wrong approach, and who should do something else.
Add a name and a line of qualification.
Cut the uniform coverage down to what actually matters, which usually shortens the page substantially.
And move the answer to the opening, since these pages almost always bury it.
That is an hour per page and it converts a liability into something worth having.
It was frequently not your decision
Worth saying, since businesses in this position tend to feel caught out.
Most of these pages were produced by suppliers doing what they were asked to do, against a brief specifying topics and volume.
The advice at the time was to cover more ground, and the pages are the result of following it.
What has changed is the mechanical consequence rather than anybody's honesty.
If somebody is producing content for you now, the useful conversation is about where the material comes from rather than about how much of it there is.
Do it before the figures move
A timing point, since the rollout is running and will take another week or so.
Anything you change now is being changed on judgement rather than in reaction, which is the better basis and produces calmer decisions.
If your figures do move, you will want to know what you had before, so record them now regardless of whether you touch anything.
And if they do not move, the pages failing all three questions were still worth fixing, since they were producing traffic and no enquiries either way.
That is the useful position: make the changes you would have made anyway, and treat the update as a prompt rather than a diagnosis.
The counter-case
Not every plain page is a problem.
Ordinary informational pages, opening hours, and straightforward descriptions of a service are not written for anybody in particular and do not need to be.
Some subjects genuinely have general answers, and a page giving one is not deficient for lacking a war story.
There is also a risk of over-correcting into pages so full of caveats and exceptions that nobody can extract the answer.
Apply the three questions to the advisory pages, fix the ones that fail, and leave the plain descriptive pages alone.
What to do
Put your best page beside your worst.
Ask whether a competitor could publish it.
Ask whether anything could be wrong.
Ask whether the reader leaves with the answer.
Add figures and limits to the ones worth keeping.
Cut the even coverage down to what matters.
Talk to whoever is producing content now.
Step one does most of the diagnosis, because the difference between the two kinds of page is obvious in comparison and invisible when each is read on its own.
Through absences. A page written to answer somebody contains figures, limits, and exceptions. A page written to occupy a position contains what such a page needs and nothing else.
What is the most reliable tell?
The absence of limits. Real knowledge comes with boundaries, and a page applying uniformly to every reader was not written by anybody who has met the variety.
Why does uniform coverage matter?
Because a page by somebody who does the work is uneven: long on what causes problems, brief on what never matters. Equal weight means the writer had no basis for ranking them.
What is the mechanical test?
High traffic with very short visits. A reader arriving with a question and leaving without one shows up that way, and it costs nothing to look at.
What are the three questions?
Could a competitor publish this with only the name changed, does it contain anything the writer could be wrong about, and does a reader leave with the answer.
How do I fix such a page?
Add the figures from your records, add the limits and exceptions, add a name, cut the even coverage to what matters, and move the answer to the opening.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Pages from two sources on one site?
Put your best beside your worst and read them together. The difference is obvious in comparison and invisible page by page.
West Coast Media Solutions Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any subdomains, and any related services, applications, or tools where this policy is referenced.
2. Information We Collect
We may collect personal information that you voluntarily provide when you use our contact forms, subscribe to newsletters, request a quote, or otherwise interact with our website. This may include your name, email address, phone number, company name, and any additional details you choose to share in message fields. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and access timestamps.
3. How We Use Your Information
We use the information we collect to respond to your inquiries and provide requested services; to personalize and improve your experience on our website; to send you project updates, newsletters, and promotional communications (which you may opt out of at any time); to analyze usage trends and improve website performance; to detect, prevent, and address fraud, security issues, and technical problems; and to comply with applicable legal obligations and enforce our terms.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data about how visitors use our site. You can control cookie preferences through your browser settings. For detailed information about our use of cookies, please see our Cookie Policy.
5. Third-Party Services
We may use third-party analytics services such as Matomo or Google Analytics to help us understand how visitors interact with our website. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address. We may also use third-party services for email delivery, form processing, and content delivery networks. These providers have their own privacy policies governing the use of your information.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law, to protect our rights, to enforce our policies, or to respond to legal process.
7. Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and store. These include encrypted connections (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and inquiry records are retained for a reasonable period based on the nature of the inquiry and applicable retention requirements. You may request deletion of your data at any time.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing of your data, to data portability, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside your province, state, or country where data protection laws may differ from those in your jurisdiction. By providing your information, you consent to such transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes acceptance of the revised policy.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Cookie Policy
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply reporting information to website operators. Cookies are stored in your browser and allow the website or a third-party service to recognize you and make your next visit easier.
2. How We Use Cookies
West Coast Media Solutions Inc. uses cookies for several purposes: to ensure the proper functioning and security of our website; to remember your preferences and settings; to understand how visitors navigate and interact with our pages; to analyze website traffic and measure the effectiveness of our content; and to deliver relevant information based on your browsing history and interests.
3. Types of Cookies We Use
Essential Cookies: These cookies are strictly necessary for the website to function. They enable core features such as page navigation, secure areas, and form submissions. The website cannot function properly without these cookies, and they cannot be disabled.
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on the site, and any error messages encountered. All information collected by these cookies is aggregated and therefore anonymous.
Functional Cookies: These cookies enable the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
Performance Cookies: These cookies collect information about how you use our website, such as which pages are most popular and how visitors move around the site. This helps us improve the way our website works and identify any technical issues.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver content and advertisements. Third-party services that may place cookies through our site include analytics providers, advertising networks, and social media platforms. These third parties have their own cookie and privacy policies that govern their use of your data.
5. Cookie Duration
Session Cookies: These cookies are temporary and are deleted from your device when you close your browser. They are used to maintain your session as you navigate between pages.
Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them. They are used to remember your preferences and actions across multiple visits to our website.
6. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Please note that disabling or blocking certain cookies may affect the functionality of our website and your ability to access certain features. Browser help sections and external resources provide detailed instructions on managing cookies for all major browsers.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your activity tracked. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT signals. However, you can control tracking through the cookie management options described above.
8. Consent
By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website. For users in jurisdictions that require explicit consent (such as the EU/EEA), we will present a cookie consent mechanism before non-essential cookies are placed.
9. Impact on Website Functionality
If you choose to disable cookies, some features of our website may not function as intended. This could include the inability to log in, loss of personalization, reduced analytics capabilities, and degraded overall experience. Essential cookies cannot be disabled as they are required for the basic operation of the website.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or cookie practices. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed about our use of cookies.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
3. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Conduct
When using this Website, you agree not to use the Website for any unlawful purpose; attempt to gain unauthorized access to any portion of the Website or any systems connected to it; interfere with or disrupt the operation of the Website; use automated means to access or copy content without our express written consent; collect personal information of other users; impersonate any person or entity; or engage in any activity that could damage or impair the Website.
6. Submissions and Contact Forms
Any information or materials you submit through the Website's contact forms, email, or other communication channels shall be treated as non-confidential and non-proprietary unless otherwise specified in a separate written agreement. By submitting any such information, you grant the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute such content for any lawful business purpose.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
8. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
10. Indemnification
You agree to defend, indemnify, and hold harmless West Coast Media Solutions Inc., its directors, officers, employees, agents, successors, and assigns from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Website, your violation of these Terms, or your violation of any third-party right.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action arising from these Terms shall be instituted exclusively in the courts of British Columbia, Canada. You irrevocably waive any objections to jurisdiction and venue in such courts.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
5. Copyright and Intellectual Property
The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
6. Trademark Notice
All trademarks, service marks, trade names, logos, and product names appearing on this website are the property of their respective owners. West Coast Media Solutions Inc. and the WCMS logo are trademarks of West Coast Media Solutions Inc. Reference to any products, services, or information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by the company.
7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
11. Severability
If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada