March 23, 2021 · West Coast Media Solutions Inc. · 12 min read
Google uses Core Web Vitals gathered from real Chrome visitors over a rolling twenty-eight days, reported at the seventy-fifth percentile. Read them in the Core Web Vitals report in your search console, not in a one-off test.
Why your test result is not the number
Run a speed test and you get a score. It is a real measurement of a real load, performed once, from a particular place, on a simulated device.
It is not what Google is looking at.
The measurements that matter are collected from actual visitors using Chrome, aggregated over a rolling period, and reported as the experience of the slower quarter of them.
That difference explains most of the confusion in this area, including the common situation where a site scores well in a test and is reported as needing improvement.
The three measurements
Loading: how long until the largest thing in the visible area has appeared.
Interactivity: how long the page takes to respond the first time somebody taps or clicks.
Stability: how much the layout moves around while loading.
Together these are Core Web Vitals, announced last May and now the framework Google uses to describe page experience.
Each has a threshold for good and a threshold for poor, and a page is assessed on where the slower quarter of its visitors fall.
What the thresholds are, roughly
Loading is considered good at two and a half seconds or less, and poor beyond four.
Interactivity is good at one hundred milliseconds or less, and poor beyond three hundred.
Stability is measured as a score rather than a time, with about a tenth considered good and a quarter considered poor.
Most small business sites pass the second comfortably, because they run little code, and fail the first, because of images. The third catches sites with adverts, banners, or embedded content.
Field data and lab data
The distinction that resolves most arguments about which tool is right.
Lab data is a test you run: repeatable, immediate, and useful for diagnosis, because it tells you exactly which file caused what.
Field data is gathered from real visitors: accurate about experience, and slow, because it reflects a rolling twenty-eight days and therefore lags any change you make by roughly a month.
Both are correct and they answer different questions. Use field data to decide whether you have a problem, and lab data to find out what is causing it.
The mistake is using lab data to conclude you are fine, since a test from a fast connection describes almost nobody.
Where to read the real numbers
The Core Web Vitals report in your search console is the primary source, and it is free.
It groups your pages by whether they are good, need improvement, or are poor, separately for mobile and desktop, and it groups similar pages together so you are not reading them one at a time.
Page-level tools will also show field data for an individual address where enough visitors have been recorded.
Sites with little traffic often have no field data at all, in which case lab testing is what you have, and it should be read as an indication rather than a verdict.
The seventy-fifth percentile
Worth understanding properly, because it changes what counts as success.
The figure reported is not the average and not the best. It is the point below which three quarters of visits fall, meaning your site is judged on the experience of the slower quarter.
This is deliberate and it is the right way round. An average lets a majority on fast connections conceal a substantial minority having a bad time.
Practically, it means improvements that help everybody slightly may not move the number, while fixing whatever ruins the experience for the slowest quarter will.
A worked example
A regional retailer scored well in one-off testing and was reported as needing improvement for most of their pages on mobile.
The apparent contradiction was straightforward. Their testing was being run from an office on a fast connection, and their customers were largely on phones across a wide area.
The report showed loading was the failing measurement, on product pages specifically.
Lab testing those pages found the cause in a few minutes: full-resolution product photographs, and a gallery loading every image before showing the first.
They resized the images and loaded the gallery on demand.
The lab score barely moved, because it had already been good. The field report crossed into good about five weeks later, which is the lag rather than a slow fix.
Expect the lag
The most common reason people conclude a fix did not work.
Because field data covers a rolling twenty-eight days, a change made today is diluted by four weeks of history and does not show fully for about a month.
The correct sequence is to make the change, confirm in lab testing that it did what you intended, and then wait rather than making further changes.
Businesses that keep adjusting weekly because the report has not moved end up with several simultaneous changes and no idea which helped.
What this is for
Google has said these measurements will become part of how pages are ranked, with the change announced for this year.
It is worth being calm about that. The stated position has consistently been that relevance and content quality remain the dominant factors, and that this acts as a differentiator between pages that are otherwise comparable.
Nobody outranks a better answer by being faster. A faster page beats a comparable page.
The stronger argument for doing this work is the one that applies regardless: the slower quarter of your visitors are the ones leaving, and they were leaving before any of this was measured.
The counter-case
Chasing the numbers themselves is a recognised failure mode.
It is possible to improve a score without improving anything a visitor experiences, and some techniques do exactly that.
A perfect score on a page nobody wants to read is worth nothing, and time spent moving from good to slightly better is time not spent on the content, the photographs, or the enquiries.
The sensible target is reaching good, on mobile, on the pages that matter, and then stopping. This is a threshold to clear rather than a score to maximise.
What to do this month
Open the Core Web Vitals report in your search console.
Look at mobile first, and at the poor group.
Identify which of the three is failing.
Lab test one affected page to find the cause.
Fix it, and confirm in lab testing.
Wait a month before judging the field report.
Stop at good rather than chasing perfect.
Step six is the discipline that makes the rest of it legible.
Three things gathered from real Chrome visitors: how long until the largest visible element appears, how quickly the page responds to a first interaction, and how much the layout moves while loading.
Why does my speed test disagree with Google's report?
Because a test is one load from one place on a simulated device, while Google uses real visitors over a rolling twenty-eight days, reported for the slower quarter of them.
What is the seventy-fifth percentile?
The point below which three quarters of visits fall. Your site is judged on the slower quarter, so an average cannot conceal a minority having a bad time.
Where do I read the real numbers?
The Core Web Vitals report in your search console, free, grouped by mobile and desktop. Sites with little traffic may have no field data, in which case lab testing is an indication only.
Why has my fix not shown up?
Field data covers a rolling twenty-eight days, so a change today is diluted by four weeks of history and takes about a month to show. Confirm in lab testing, then wait.
How good do the numbers need to be?
Reaching good on mobile for the pages that matter, then stopping. It is a threshold to clear, not a score to maximise, and a perfect score on a page nobody reads is worth nothing.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Testing well and still flagged?
Open the Core Web Vitals report, look at mobile, and find which of the three is failing. Then lab test one page to find why.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
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We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
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To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
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Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada