February 6, 2023 · West Coast Media Solutions Inc. · 12 min read
The browser should receive an image close to the size it will display. Serving one large file to every screen wastes most of it on phones.
The mismatch
A design has a slot for an image, and the slot is a certain number of pixels wide depending on the screen.
The file being sent is whatever was uploaded, which is usually the same file to every visitor.
So a desktop showing an image at twelve hundred pixels and a phone showing it at four hundred both receive the same file.
The phone downloads roughly nine times more data than it can display, on the connection least able to afford it.
This is different from compression
Worth separating, since the two get conflated and both matter.
Compression reduces the file size of an image at a given dimension, by discarding detail nobody sees.
Sizing reduces the dimensions themselves, so there is less image to compress.
A well-compressed image at four times the needed dimensions is still four times too much data.
Doing both is the answer, and sizing usually saves considerably more than compression alone.
Most sites have done neither, some have done the compression, and few have done the sizing.
How to find the mismatch
Right-click an image and inspect it.
Compare the file dimensions to the displayed size.
Do it at phone width specifically.
Check the largest images on each page.
Look for a warning in your speed test.
The last is the quickest route. Most speed testing tools list images served larger than displayed, with the saving available for each, which turns this from an investigation into a list.
Let the browser choose
The mechanism that solves it properly.
A page can offer several versions of the same image at different widths and let the browser take the one that fits the screen it is on.
That means a phone downloads the small version and a desktop the large one, from the same page and the same markup.
Most platforms and content systems do this automatically now, generating the sizes on upload.
So the first question is whether yours is doing it, which is worth asking rather than assuming.
Where it is not, enabling it is usually a setting or a plugin rather than a rebuild.
A worked example
A business had a gallery page loading nineteen photographs, each about two megabytes and each displayed at a fraction of its dimensions.
On a phone the page transferred nearly forty megabytes to display images totalling perhaps two.
The platform was capable of generating multiple sizes and had been configured not to, by a previous developer, for a reason nobody could recall.
Turning it back on regenerated the sizes overnight and the page went from about nine seconds to under three on a phone.
No image was recompressed and none looked different.
The whole fix was a setting.
Set a maximum before upload
Since the automatic sizing works from whatever it is given.
A photograph straight from a phone is several thousand pixels wide and a few megabytes, and generating six sizes from it still leaves the original on the server.
Agree a maximum dimension for uploads, around two thousand pixels on the long edge for anything shown full width, and less for smaller slots.
That keeps the storage sensible and means the largest generated version is not absurd.
Tell whoever uploads images what the limit is, since this is a habit rather than a technical control.
Most phones can be set to take smaller photographs, or the resizing can happen as part of the upload.
Watch the high-resolution question
Because it is the reason images are sometimes deliberately larger.
Modern screens pack more pixels into the same space, so an image displayed at four hundred pixels wide can usefully be about eight hundred to look sharp.
That is a genuine reason for a file larger than the slot, and it is a factor of two rather than of nine.
So the target is roughly double the displayed width, not the same, and certainly not five times.
Anything beyond double is waste rather than sharpness, which is the useful rule.
Fix the biggest first
Since the distribution is uneven.
On most sites two or three images account for the majority of the wasted weight.
The speed test list is ordered by saving, so working down it from the top produces most of the benefit in the first few items.
Start with the largest image on your most-arrived-at page, which is frequently the same image.
That single fix is often worth more than everything else on the list combined.
Set the dimensions in the page
A related fix worth doing at the same time, since it costs nothing and solves a different problem.
An image without stated dimensions gives the browser no idea how much room to leave, so the text around it moves once the image arrives.
That is the jumping people notice while a page loads, and it is particularly annoying on a phone where somebody has started reading.
Stating the width and height in the markup lets the space be reserved before the file arrives, which removes the shift entirely.
Most platforms now do this automatically, and images inserted by hand or by an older page builder frequently lack it.
Delay the ones below the screen
The other half of the image question, and it pairs with sizing.
Images further down a page do not need to arrive before the visitor has scrolled to them, and loading them later means the top of the page appears sooner.
Most platforms now do this automatically for images below the first screen, which is the correct default.
The mistake is applying it to the image at the top as well, which delays the very thing the visitor is waiting to see.
Check that your first image is not being deferred, since that single misapplication makes a page measurably worse rather than better.
The counter-case
Sizing is not always the priority.
On a text-heavy site with few images the whole subject matters little, and the effort belongs elsewhere.
Some images genuinely need to be large, such as a detail shot somebody will zoom into, and forcing those down loses the point of them.
And modern platforms handle most of this automatically, so a recent site may need nothing.
Check whether multiple sizes are being generated, set an upload maximum, and fix the two or three worst images.
What to do
Run a speed test and read the image list.
Ask whether multiple sizes are generated.
Turn that on if it is not.
Target double the displayed width.
Set an upload maximum.
Tell whoever uploads what it is.
Fix the largest image on your busiest page.
Step two is worth asking before anything else, since a platform already capable of this and switched off is a setting rather than a project.
A slot displays an image at a certain width and the same file goes to every visitor, so a phone showing four hundred pixels downloads the twelve hundred pixel version.
How is this different from compression?
Compression reduces file size at a given dimension. Sizing reduces the dimensions themselves. A well-compressed image at four times the needed size is still four times too much data.
How do I find it?
Run a speed test and read the list of images served larger than displayed, with the saving for each. That turns an investigation into a list.
What is the proper fix?
Offering several versions and letting the browser take the one that fits. Most platforms do this automatically, so first ask whether yours is switched on.
How large should the file be?
About double the displayed width, because modern screens pack more pixels into the same space. Beyond double is waste rather than sharpness.
Where should I start?
The largest image on your most-arrived-at page. Two or three images usually account for the majority of the wasted weight.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Gallery slow on a phone?
Ask whether your platform generates multiple image sizes. It usually can, and it is sometimes switched off.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada