September 9, 2024 · West Coast Media Solutions Inc. · 8 min read
Today's location and hours are the whole proposition, and a site that cannot deliver them reliably should point at whatever channel can. Catering and event bookings are where the site earns its keep.
The problem the site has to solve
A customer wants lunch and needs to know where you are, right now, and whether you are still open.
That is genuinely difficult to maintain on a website, which is why most food truck sites carry a stale schedule and the actual information lives on a social account.
Two honest options. Either the site displays current location reliably, pulled from wherever you already update it, or the site states plainly that today's location is posted on a named account and links to it prominently.
What fails is a schedule page updated when somebody remembers, since a customer who drives to a listed location and finds nothing does not check again.
The schedule, if you publish one
Where you operate on a regular rotation, that is genuinely useful and worth publishing properly.
Which days at which locations, the hours at each, and whether it changes seasonally. Regular customers plan around a known rotation, and it is the thing that converts an occasional visit into a habit.
Also worth stating: what happens in bad weather, and whether you post cancellations, since a customer who has planned around you needs to know where that appears.
Recurring events, markets, and brewery residencies belong here too, since those are dates people plan for.
The menu
As text, for the same reasons a restaurant menu should be text: readable on a phone, findable in search, and updatable in two minutes.
Prices included, since customers deciding on lunch are deciding on price as much as on food.
Also worth marking: dietary options, allergen enquiries, and anything that regularly sells out. A customer who arrives for a specific item that is gone by one o'clock would rather have known.
Where the menu rotates, saying what is fixed and what changes is more useful than either a stale full menu or nothing.
Catering, which is where the money is
The reason a food truck needs a website at all, since daily service is decided on social and location.
Private events, corporate lunches, weddings, and festivals are higher-value bookings decided in advance, and they are researched on a website.
What that page needs: minimum guest counts, minimum spend, how pricing works whether per head or as a buyout, how far you travel and what that costs, how long you need on site, and how far ahead to book.
Also the practical requirements: space needed for the truck, ground surface, power if required, and access. Those determine whether a venue works at all, and discovering them on the day is a failure.
A form asking for date, location, guest count, and event type qualifies the enquiry immediately.
The regulatory side
Mobile food vending is regulated at municipal and health authority level, and requirements differ substantially between neighbouring municipalities.
What that means practically: where you can operate, what permits are needed, and whether a private event on private property has different requirements from street vending.
For the site, the useful content is stating which municipalities you are permitted in, and for catering enquiries, that you hold the necessary permits and health approvals with the authority named.
Event organisers and corporate clients ask for proof of permits and insurance, so having that stated saves an exchange and wins bookings against operators who cannot produce it.
Allergens and food safety
Worth handling directly.
What you can accommodate, how much notice for catering, and an honest statement about cross-contact in a small mobile kitchen.
A truck that cannot guarantee an absence of a particular allergen should say so plainly rather than implying otherwise, since a customer with a serious allergy is making a decision that matters.
The rest
Photographs of the actual food and the actual truck, since customers look for the vehicle. Payment methods accepted, including whether you take cards, which decides whether somebody stops. Whether you have a loyalty arrangement. And a way to be notified about location, which for regulars is the most valuable thing you can offer, and which works better as a messaging or social follow than as email, which follows the same advance-booking pattern set out in websites for catering businesses.
Frequently asked questions
What is the site's main job?
Answering where you are today and whether you are open. If the site cannot maintain that reliably, it should point prominently at the channel that can.
Should I publish a schedule?
Where you run a regular rotation, yes, with locations, hours, and seasonal changes. A stale schedule is worse than none, since a wasted trip ends the habit.
How should the menu be presented?
As text with prices, readable on a phone and findable in search. Mark dietary options and anything that regularly sells out before the afternoon.
Where does the site earn its keep?
Catering and events, which are higher-value bookings researched in advance, unlike daily service which is decided on social and location.
What must a catering page cover?
Minimum guest count and spend, pricing basis, travel range and cost, setup time, and the practical requirements: space, ground surface, power, and access.
What do event organisers ask for?
Proof of permits and insurance. Stating that you hold the necessary municipal and health approvals wins bookings against operators who cannot produce them.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Schedule page nobody trusts?
We either connect it to what you already update or point clearly at the channel that is current, which is better than a page that is wrong.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada