October 30, 2025 · West Coast Media Solutions Inc. · 9 min read
A template arrives configured to look like a demonstration, and most sites built on one keep the demonstration's photographs, sections, and structure. Replacing the imagery, cutting the sections you do not need, and changing two or three global settings removes most of the templated look.
Why templates look templated
Not the layout. The content that came with it.
A theme ships with photographs, section arrangements, headings, and filler text designed to demonstrate what it can do. A business fills in its name and its services and leaves everything else.
The result resembles the demonstration because most of the demonstration is still there. A visitor who has seen another site on the same theme recognises it, and even one who has not registers something generic.
The fix is not a redesign. It is replacing the parts that came from somebody else.
Photographs, which do most of the work
The single largest lever by a wide margin.
Theme photographs are stock, they are the same stock across every site using the theme, and they show a business that is not yours. Replacing them with your own work changes the character of the site more than any colour or typeface decision.
That includes the hero image, which is usually the most obviously generic element and the first thing a visitor sees. A photograph of your own crew, your own vehicle, or your own finished work there is worth more than anything else on this list.
Where you have no photographs at all, that is the thing to fix before adjusting anything visual, since it is the constraint rather than the design.
Cut the sections you do not need
Themes include sections to demonstrate capability, and businesses keep them because deleting feels wasteful.
The usual candidates: a statistics counter with invented numbers, a team section with two stock portraits, a client logo strip with placeholder marks, a newsletter block nobody sends to, a blog teaser pointing at nothing, and a testimonial slider with the theme's example quotes.
Each of those either contains fabricated content or points somewhere empty, which is worse than the space it occupies. A shorter homepage of real content outperforms a long one padded with demonstration blocks.
The global settings worth changing
The typefaces, which are the theme's default and are shared with every other site using it.
The colours, to your own values rather than the demonstration palette.
The corner radius and shadow style, which are small and surprisingly identifying.
The button style, for the same reason.
The heading sizes, which themes frequently set larger than a text-led business site needs.
Those five are usually in one settings panel and take twenty minutes. They do less than the photographs and considerably more than nothing.
The content that gets left behind
Worth searching for specifically, because it hides in places nobody revisits.
Filler text in a section nobody scrolled to. The theme's example service descriptions. A footer with the theme author's credit. Placeholder addresses and phone numbers in a contact block. Social links pointing at the theme developer's profiles.
Searching the site for the theme's name, for lorem, and for any obviously generic phrase finds most of it in a few minutes. Each instance is small and their presence is exactly what makes a site read as unfinished.
What to leave alone
A caution, since customisation can be taken too far.
The layout structure, the navigation conventions, and the responsive behaviour are the parts of a theme that were tested. Rewriting them through custom code frequently breaks the phone layout and makes updating the theme difficult later.
The distinction is between changing what the theme displays, which is safe, and changing how it works, which is not. The first is settings and content; the second is development.
Heavy modification also creates a maintenance problem, since theme updates can overwrite changes made in the wrong place.
The check
Find the theme's demonstration site, which is usually still online, and put it beside yours.
Anything that appears in both is a candidate for replacement. That comparison takes five minutes and produces a specific list rather than a vague sense that the site looks generic.
The second check is to search for the theme name and look at three other sites using it. Whatever all four of you have in common is what a visitor recognises.
Whether the theme was the right choice
Worth a brief note, since this comes up.
A well-chosen theme, properly customised, is a legitimate way to build a small business site and it is considerably cheaper than a bespoke build. The problem is not the theme, it is stopping halfway.
What a theme cannot do is give the site a structure suited to your specific business, which is why the pages and their order still need deciding rather than accepting the demonstration's arrangement. And it cannot supply the photographs, the content, or the reasons somebody should call you, which is where the actual work sits and where the same neglect shows up as in the details that make a site look neglected.
Frequently asked questions
Why do template sites look generic?
Because most of the demonstration is still there. Themes ship with photographs, sections, and filler text to show capability, and businesses fill in their name and leave the rest.
What changes the most?
Replacing the stock photographs with your own work, particularly the hero image. That alters the character of the site more than any colour or typeface decision.
Which sections should I remove?
Statistics counters with invented numbers, team sections with stock portraits, client logo strips with placeholders, unused newsletter blocks, and testimonial sliders with example quotes.
Which settings are worth changing?
Typefaces, colours, corner radius and shadow style, button style, and heading sizes. Usually one panel and about twenty minutes.
What should I not modify?
The layout structure, navigation conventions, and responsive behaviour, which were tested. Changing how a theme works rather than what it displays breaks phone layouts and complicates updates.
How do I check what still looks templated?
Open the theme's demonstration site beside yours. Anything appearing in both is a candidate for replacement, and it produces a specific list in five minutes.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Site that still looks like the theme you bought?
We replace the demonstration content with your own and cut the sections that are filling space with invented numbers.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
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The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
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Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
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If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada