December 23, 2020 · West Coast Media Solutions Inc. · 12 min read
For a Canadian business, hold both the .com and the .ca, redirect one to the other, and ignore the long list of additional extensions a registrar will offer.
Why a second extension
Two reasons, and one of them is much stronger than the other.
The weak reason is capturing people who type the wrong one, which happens less than registrars imply.
The strong reason is preventing somebody else from holding it, since a competitor or an opportunist with your name on a different extension is a genuine problem.
At a few dollars a year, the second reason justifies it on its own for most businesses.
Which one to use
A real decision rather than an obvious one, for a Canadian business.
The .ca signals a Canadian business plainly, which matters for a local service business and is a small trust signal for Canadian customers.
The .com is more familiar, is what people assume by default, and matters more if you sell beyond Canada.
Either works. What matters is choosing one as the primary, using it consistently everywhere, and redirecting the other to it.
Running both as live sites is the mistake, since it splits your search visibility across two addresses showing the same content.
Setting up the redirect
Choose one as primary and use it everywhere.
Redirect the other to it, permanently.
Redirect at the domain level, not page by page.
Check it works with and without the www.
Renew both on auto-renewal.
The third is worth stating: a visitor typing the secondary domain should land on the equivalent page, and where that is not configurable, the homepage is acceptable.
A worked example
A business trading on a .com that had never registered the .ca.
A competitor in a neighbouring city registered it and put up a page offering the same services.
Anybody assuming the Canadian extension, which a proportion of local customers do, arrived at a competitor.
Recovering it was not straightforward, since the competitor had registered it legitimately and had a plausible use for it.
It was eventually resolved commercially, at a cost far above what a decade of registration fees would have been.
The registration would have cost less per year than a single tank of fuel for the van.
The .ca eligibility requirement
Worth knowing, since it is unusual among extensions.
The .ca has Canadian presence requirements, meaning the registrant must meet criteria such as being a Canadian citizen, permanent resident, or a corporation incorporated in Canada.
Which is a genuine advantage: it means fewer overseas speculators hold Canadian names, and the extension carries more meaning than an open one.
For a Canadian business the requirement is satisfied automatically and it is simply part of the registration.
It also means a competitor abroad cannot easily take it, which narrows the risk to domestic ones.
Email on the second domain
A question that follows immediately and has a simple answer.
Use one address for email, matching whichever domain is primary, and do not run two sets.
Two email domains means correspondence arriving from two addresses, invoices that do not match the website, and confusion about which is real.
Where the secondary domain might receive mail, forward it to the primary rather than treating it as a separate mailbox.
That catches anything sent to the wrong address without creating a second identity.
Which others are worth it
Very few, and registrars sell all of them.
Common misspellings of your name, if the name is genuinely easy to misspell, which is one or two rather than a list.
A shorter version, if your name is long and people abbreviate it in conversation.
And a former name, if the business was renamed and the old address is still in circulation.
Not worth it: the long tail of newer extensions, the country codes of countries you do not operate in, and the hyphenated variants that nobody types.
Where the redirect can go wrong
Worth checking once rather than assuming, since a broken redirect is invisible to the business.
The secondary domain needs its own certificate, or a certificate covering both, otherwise anybody typing it sees a security warning before the redirect happens.
Which is a common oversight, since the redirect is configured and the certificate is not.
The redirect should also be the permanent kind, so search engines understand the relationship and consolidate the two addresses.
Testing takes seconds: type the secondary address in a browser and confirm you land on the primary with no warning.
The counter-case
Where one is enough.
A very distinctive business name that nobody would plausibly want or arrive at by accident.
A business operating only in one country with no ambiguity about which extension applies.
And anybody for whom the annual cost of several registrations is a genuine consideration, in which case one extension and a good listing is a perfectly reasonable position.
The defensive argument is strongest for names that are descriptive or generic, since those are the ones somebody else has a reason to want.
Keeping both renewed
A small risk introduced by holding two, and worth handling deliberately.
The secondary domain is the one nobody notices lapsing, since nothing visibly breaks when it does.
Which means it can expire quietly and be registered by somebody else, producing exactly the situation you bought it to prevent.
Both should be on auto-renewal, on the same account, with a card that is current.
And both worth checking annually, since the secondary is the one an expired card takes down without anybody noticing.
What the upsell looks like
Worth recognising, since it arrives at the moment of registering.
A registrar will offer a bundle of extensions at checkout, frequently discounted for the first year and renewing at a higher rate.
It will present them as protecting your brand, which is a real concern applied to a list far longer than it warrants.
The cost is not the first year but the renewals, indefinitely, for domains nobody will ever type.
Two extensions is a considered position. Twelve is a subscription that somebody sold you at checkout.
What to do
Register both the .com and the .ca.
Choose one as primary.
Redirect the other permanently.
Use the primary everywhere, consistently.
Set both to auto-renew.
Decline the rest.
The fourth is what stops the pair becoming confusing, since a business using one on the van and the other in its email signature has created its own problem.
Two registrations, one redirect and a calendar reminder is the whole of what most businesses need here, and it is settled once rather than revisited.
Mainly to stop somebody else holding it. A competitor or opportunist trading under your name on another extension is a genuine problem.
Should the .com or the .ca be primary?
Either works. The .ca signals a Canadian business plainly; the .com is what people assume by default. What matters is choosing one and using it consistently.
Can I run both as live sites?
No. That splits your search visibility across two addresses showing the same content. Redirect the secondary to the primary.
What is special about the .ca?
It has Canadian presence requirements, so fewer overseas speculators hold Canadian names and the extension carries more meaning.
Which other extensions are worth it?
Very few. A common misspelling if your name invites one, a shorter version if people abbreviate it, and a former name still in circulation.
What about the bundle at checkout?
The cost is the renewals, indefinitely, for domains nobody will type. Two extensions is a considered position; twelve is a subscription somebody sold you.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Holding one extension only?
A few dollars a year stops a competitor trading under your name. Recovering it afterwards costs a great deal more.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
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Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada