April 4, 2023 · West Coast Media Solutions Inc. · 11 min read
Work through the ordinary causes in order: is it indexed, did it change, did the site break, did a competitor improve. Algorithms are the last explanation, not the first.
The order to check things
A sharp drop feels like something was done to you, so the first instinct is to look outward.
Most of the time the cause is something on your own site, and it is one of about six things.
Working through them takes half an hour and resolves the majority of cases.
Reaching for an algorithm first means never finding the page that stopped being indexed in February.
The six ordinary causes
The page is no longer indexed.
Somebody edited or moved it.
The site was down or very slow.
A redirect or a setting changed.
A competitor published something better.
The results page itself changed shape.
The second is the most common and the most embarrassing. Somebody rewrote the page in a way that removed what it was ranking for, and nobody connected the two events because they happened three weeks apart.
Start with the index
Since this is binary and takes a minute.
Search for the exact address of the page in your search console and see whether it is indexed.
If it is not, nothing else matters and the question becomes why, which the tool usually tells you: blocked, marked as not to be indexed, redirected, or judged a duplicate of another page.
That single check resolves a meaningful share of these cases outright.
It also catches the situation where a rebuild left the whole site blocked, which happens more often than anybody would like.
Do this before looking at anything else.
Then check what changed on the page
Which requires knowing what it used to say.
Look at the page's history: your own version control, backups, or an archive of the web.
Compare the title, the headings, and the opening paragraph against the current version.
A title changed during a redesign is a frequent cause, since the title is heavily weighted and is the thing designers most often tidy.
Also check whether the page lost content: a rebuild that dropped three sections has a page that answers less than it did.
Where you find a change, reverting the specific element is a cheap test.
A worked example
A business found their main service page had fallen from the first page to nowhere.
The page was indexed and loading normally.
Comparing it against an archived copy showed the title had been shortened during a redesign two months earlier, removing the two words the page ranked for, and a section answering the main question had been cut for length.
They restored the title and the section.
It recovered over about six weeks, not immediately, which is the normal pattern and the reason people abandon correct fixes.
No algorithm had been involved at any point.
Confirm the drop is real
Before doing anything, since a good proportion of these are not.
Your own search results are affected by your location, your history, and your account, so checking by searching is unreliable.
Use average position in your search console, which is measured across everybody.
Look at a fortnight rather than a day, since daily figures move considerably on small numbers.
And check whether it fell for everything or for one query, since a single query moving is a different problem from a page falling generally.
Establishing that there is a drop is the step most often skipped.
It is also worth checking whether the query itself has become less popular, since a seasonal term falling in April is demand moving rather than your page losing anything.
Check the site as a whole
Since a page problem and a site problem need different responses.
Look at whether other pages moved at the same time.
One page falling points at that page: its content, its links, or a competitor.
Everything falling together points at the site: a technical fault, a manual action, or an update.
Check for a manual action notice in your search console, which is rare, unambiguous, and the one case where you are being told directly.
Look at who is above you now
Which is the answer when nothing on your side changed.
Open the results and read what is ranking where you were.
Frequently it is a page published recently that answers the question more completely, which is a straightforward and fixable situation.
Sometimes it is the same competitors in a different order, which suggests a broad reassessment rather than anything specific.
And sometimes your position is unchanged and the page now has a large block above it, which is the shape-change case and needs a different response entirely.
Do not change everything at once
The mistake that turns a recoverable drop into an unexplainable one.
A sharp fall produces urgency, and urgency produces a week of simultaneous changes: the title, the content, the internal links, a new plugin, a rebuilt page.
If it then recovers, you have learned nothing about which change mattered, and if it falls further you have no way back.
Make one change, note the date, and wait, since these take weeks to register regardless of how quickly you act.
Keep a copy of the page as it was before you started, which is the thing everybody wishes they had a month later.
The counter-case
Sometimes it genuinely is an update.
Where the drop is sharp, sitewide, coincides with published update dates, and nothing on your side changed, that is the explanation.
The response is still to improve the pages rather than to look for a setting, but knowing the cause prevents a fruitless hunt.
And occasionally something is genuinely broken at the search engine's end and recovers on its own.
Confirm the drop, check the index, compare against an archived copy, and read what is above you now.
The half hour
Confirm it in search console, not by searching.
Check the page is indexed.
Compare against an old copy.
Check the title specifically.
Ask whether other pages moved too.
Look for a manual action.
Read what ranks above you now.
Step three finds more of these than anything else, since the most common cause is a change somebody made to the page weeks earlier and nobody connected to the drop.
Whether the page is still indexed. That is binary, takes a minute, and resolves a meaningful share of cases outright.
What is the most common cause?
Somebody edited or moved the page. A title shortened during a redesign or a section cut for length, three weeks earlier, which nobody connected to the drop.
How do I confirm the drop is real?
Use average position in your search console rather than searching yourself, since your own results are affected by location, history, and account. Look at a fortnight.
How do I tell a page problem from a site problem?
Check whether other pages moved at the same time. One page points at that page; everything together points at the site or an update.
What if nothing on my side changed?
Read what is ranking where you were. Frequently it is a recently published page that answers the question more completely, which is fixable.
When is it actually an update?
When the drop is sharp, sitewide, coincides with published update dates, and nothing on your side changed. The response is still to improve the pages.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Page dropped and you assume it was an update?
Compare it against an archived copy first. A shortened title during a redesign is the usual answer.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
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This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
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9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
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7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
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If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada