October 21, 2022 · West Coast Media Solutions Inc. · 12 min read
Remove the menu, keep the routes that establish you are real: a logo linking home, a footer with contact details and legal pages, and proof on the page itself.
The argument for removing it
A landing page exists to produce one action, and every link is a way to not take it.
A visitor arriving from an advertisement with a specific promise does not need your services menu, your blog, or your about page.
Removing them concentrates attention and reliably lifts conversion, which is why the practice is standard.
That much is true and it is only half of what removal does.
What removal also takes away
The route to check you are a real business.
The address and the landline.
Other work they might have wanted instead.
The legal pages, which some visitors look for.
A way back if the page is not what they expected.
The first matters most. A cautious visitor arriving from an advertisement onto a page with no navigation, no address, and no obvious business behind it is looking at the same shape as a page they have been warned about.
The trust problem is real
And it is the reason stripped landing pages sometimes convert worse rather than better.
Somebody about to give you a phone number wants to establish that you exist, and the routes they use are the footer, the about page, and the address.
A page with none of those asks for trust while providing nothing to base it on.
Older visitors and higher-value enquiries are more affected, since both involve more caution.
Which means the same removal that lifts conversion on a cheap impulse offer can reduce it on a considered purchase.
The version that works
Remove the navigation, keep the reassurance.
The logo at the top, linking to the home page, which is a route out and is used mostly to check rather than to leave.
A footer with the business name, address, telephone number, and links to the privacy and terms pages.
Whatever proves you are real placed on the page itself: a photograph of the premises or the team, a licence number, review count and rating, and years trading.
That removes the wandering routes and keeps the verifying ones, which is the distinction worth drawing.
The links that hurt are the ones offering somewhere more interesting to go, not the ones answering a question about you.
A worked example
A business ran a stripped landing page with a form, a headline, and nothing else.
It converted worse than the ordinary service page the advertisement had previously pointed at, which was the opposite of what they had been told to expect.
They added a footer with the address and phone number, put the logo back linking home, and added a line with the licence number and the review rating above the form.
Conversion rose above the service page's figure and stayed there.
The navigation menu was never restored, which was not the part that had been doing the work.
Match the removal to the ask
Since how much you can strip depends on what you are asking for.
A small commitment, such as downloading something or asking a quick question, tolerates a stripped page, because the visitor is risking little.
A phone number, an address, or anything leading to somebody visiting the house requires more reassurance, and the page has to supply it.
A payment requires the most, and a stripped page taking money without visible business details will lose people at the last step.
Ask what the visitor is risking and provide proportionate evidence, rather than applying one rule to every page.
Where the visitor is unclear about the offer
A situation where removing navigation actively harms.
Somebody who is not sure whether your service covers their situation needs to find out, and with no navigation their options are to guess or to leave.
Adding one link, to the relevant service page, recovers those people at a small cost.
The same applies where the advertisement was broad and the page is specific, since a proportion of arrivals wanted something adjacent.
One deliberate link is not a menu, and it is the difference between a focused page and a dead end.
Measure it rather than assuming
Since this is one of the few conversion questions with a genuinely mixed answer.
Run the stripped version and the fuller version for whole weeks and compare enquiries rather than clicks.
Watch the quality as well, since a stripped page sometimes produces more enquiries of lower value.
And check on mobile separately, where the navigation is behind a menu button anyway and removal changes less than on a desktop.
The received advice is not wrong, it is a generalisation, and yours is a specific case.
The page still has to be findable by you
A practical point about pages sitting outside the site's structure.
A landing page with no navigation is frequently also missing from the menu, the sitemap, and anybody's memory, which means it stops being maintained.
Prices go stale on it, the offer expires, and the telephone number is not updated when it changes everywhere else.
Keep a list of every landing page with the campaign it belongs to and a review date, since these are the pages most likely to be forgotten while still receiving paid traffic.
And take one down when its campaign ends rather than leaving it live, since an expired offer still reachable from a search result is worse than no page.
The counter-case
The standard advice is standard for a reason.
For most straightforward offers, removing navigation does lift conversion, and a business with limited time should apply the general rule rather than testing everything.
Adding elements back can also creep, until the landing page is a service page again with all the distraction it was meant to remove.
And for very low-value actions the trust question barely arises, which is where the practice originated.
Remove the menu, keep the logo, footer, and proof, and add one link where the offer might not fit.
Building one
Remove the navigation menu.
Keep the logo linking home.
Keep a footer with address and number.
Put proof on the page: licence, reviews, years.
Scale the reassurance to what you are asking.
Add one link where the offer may not fit.
Compare it against the fuller version.
Step four is what makes the removal safe, since the exits and the evidence are different things and only the exits were costing you anything.
Because a landing page exists to produce one action and every link is a way not to take it. Removing them concentrates attention and reliably lifts conversion.
What does removal also take away?
The routes a cautious visitor uses to check you are real: the address, the landline, the legal pages, and a way back if the page is not what they expected.
Why do stripped pages sometimes convert worse?
Because somebody about to give you a phone number wants to establish you exist, and a page with no footer or address asks for trust while providing nothing to base it on.
What should stay?
The logo linking home, a footer with business name, address, telephone and legal links, and proof on the page: a licence number, review rating, and years trading.
Does it depend on what I am asking for?
Yes. A small commitment tolerates a stripped page. A phone number, a home visit, or a payment needs proportionate evidence that you are a real business.
Should I ever include a link?
One, where the visitor may be unsure whether your service covers their situation. Otherwise their options are to guess or leave, and one link is not a menu.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Stripped landing page converting worse than expected?
Add a footer with your address and a line with your licence number. The menu was not the part doing the work.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
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This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
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9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action arising from these Terms shall be instituted exclusively in the courts of British Columbia, Canada. You irrevocably waive any objections to jurisdiction and venue in such courts.
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We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
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Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
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If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada